Clarity – IPTV Player · by FOCUS TESTING LTD

Delete your account and data

Last updated: 1 October 2026

Clarity does not require an account. The optional Clarity account only exists if you turned on sync between devices. It has no email or password: it is identified by the recovery key shown in the app.

Option 1: in the app (immediate)

  1. Open Clarity and go to Paramètres (Settings).
  2. Open Compte et synchronisation (Account and sync).
  3. Tap Supprimer mon compte (Delete my account) and confirm.

Your synced data is erased from our servers immediately and permanently. Your other devices stop syncing; the data already on them stays there until you remove it or uninstall the app.

Option 2: by email (without the app)

If you no longer have the app installed, send an email to focus.target.app@gmail.com with the subject "Clarity account deletion" and your recovery key (8 groups of 4 characters).

We use the key only to find and delete your account, then delete your email. We confirm the deletion within 30 days, usually much sooner.

Without your recovery key, nobody, including us, can identify which account is yours: the data is encrypted and anonymous. It cannot be linked to you and cannot be read.

What is deleted

  • The encrypted copy of your sources, credentials, profiles (favourites, history, resume points) and settings.
  • The account identifier, the access token hash, the version number and the last update date.

What is not deleted, and why

  • Data on your devices: it stays on each device until you uninstall Clarity or clear its data in your device settings.
  • Server logs (IP address, date, function called): deleted automatically after 30 days at most, for security.
  • Purchases: your subscription is managed by Google Play or the App Store, and is not cancelled by deleting your account. Cancel it in your store account first. Purchase records are kept by RevenueCat and the stores as required for accounting and tax purposes.
  • Advertising and usage statistics: handled by Google AdMob and Microsoft Clarity under their own retention rules. You can reset your advertising ID in your device settings, and turn usage statistics off in the app.

Questions? See the privacy policy or contact us.